SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of The Best Gifts 4 Men (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.thebestgifts4men.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customize the exclusive dial logo to make the watch more commemorative.
The watch is just gorgeous
Really good quality as always, thank you San Martin..
My 2nd San Martin and just as impressive. Finishing as good as the big swiss brands, Japanese reliability in the movement.
Gdirector szép óra, igazi ár-értek bajnok. Sokat gondolkodtam, hogy melyik számlapra essen a választásom és végül a bőr mintás lett a befutó, amit nem bántam meg, igazán sok árnyalatban tud pompázni fényviszonyoknak megfelően. Az eladó is igazán segítőkész, bátran merem ajánlani mind a boltot, mind pedig az órát egyaránt.
I’m completely blown away with the quality and fit and finish of this timepiece. It looks and feels like something many times it’s price, it get looks and compliments all the time. I think as an homage it still has its own presence on the wrist and things about it that makes it it’s own design. If Tudor had come out with this exact watch I don’t think anyone would have thought it felt out of place, it ticks all the right boxes and nods to submariners of yesteryear while being it’s own thing. Honestly I think this is the best 50’s sun homage at any price… it’s truly fantastic.
I just received my watch and im very happy and I'm very satisfied. Thank you San Martin. I will be buying more watches soon. I also had an issue and I was quickly taken care of. Great customer service San Martin!
All is well. The watch is excellent, the kit is full. Delivered very quickly.
Steady, came to Indonesia in 20 days
I'm really happy with the watch. The quality is very satisfying and the watch looks really good on the wrist with the female endlinks. The one thing that bothers me is the crown: the S-Logo looks like a cheap Dollar-Sign.
A very Beaultifull watch. The quality is impressive. No qc issues. I recomend.
like it looks great very fast shipping Thanks
Nice watch. Qualitatively made
The watch looks good. Finishing is generally good, perhaps edges are slightly too sharp, but still okay. My main complaint is with the screwed links of the bracelet. These are a major pain to remove. I'm guessing they are glued in place with some kind of tread lock. It took me at least an hour to adjust the length for my wrist, and there is always a risk of scratching something, if screw drivers slip from the hard-to-turn screws. Most YouTube reviewers tell us that screwed links are high quality, but I disagree. Screws are either a pain to remove, or if they are too loose, they may come out. Friction pins are a better solution in my opinion. The photo shows the watch on the included nylon strap.
After almost a month of waiting - due to my country's terrible customs- it was very well worth it. The product good! Runs amazingly well around even COSC specs with the workhorse movement NH35 that is regulated. It runs +-3 a day! Bezel slightly misaligned just a little bit (literally little) but overall QC is very good! The bracelet was manufactured well but I opted not use it and just fitted the watch with a vintage handmade distressed strap. They also gave me all the papers (warranty, manuals, etc), some tools, locktight, a free nato (due to the sale I believe). The communication after sales is really really good - actually unheard of for an AliExpress vendor. Obviously, an agent is connected to deal with me but still the after sales customer service is very good! Just ask away in the chat if you have more questions about the watch and if you have problems with it. Generally, I am very happy to report that I am happy with the watch and will definitely buy again from San Martin.
it's a nice watch. Looks good on my 7 inch wrist. Fast shipping. Arrived in two weeks. But sizing the bracelet was very difficult. Cut up my finger doing it. Now the bracelet is all scratched up. Probably need to go pay a visit to the watch repairer for help. The tools provided simply wore out and chipped. Now am wearing it on a rubber strap. So happy to receive the watch especially with female end links. Just disappointed about not being able to adjust the bracelet.
Stunning watches!!! At first sight better than in the photo! The size is not big, I think they will be very comfortable to wear on the hand! The store put a gift, belt natotthank you to this store I'm happy! The parcel came quickly⚡
I’ve heard great things about San Martin watches. Bought a few Pagani watches as the price was better. But after getting this watch. Nothing comes close for quality per $. The bracelet feels almost as high quality as my Rolex OP 41 and the finishing is fantastic. Not a fan of the San Martin logo but overall what a stunning watch to look at. The anti reflective coating does a good job and the domed crystal gives this such a vintage vibe. Just note that adjusting the bracelet is quite tedious. Use two butter knifes - one to lock the screw in and the other to twist the screws. Because they are locked in pretty tight. Wish they made easier links to remove.
Shipping is a bit delayed as store took 10 days before ship it out. However, the watch is worth waiting for. Really beautiful dial, great quality. Seller also very kind to help me change the female end links that I ordered together with the watch even though I ordered during the 11.11 sale. Good job seller
Great watch however the bracelet is just annoying. The links are hard to remove and also Sam Martin needs to do a better system with micro adjustment. I know that’s a lot to ask for the money. But leaving all that. This watch is absolutely amazing. Must buy